`No connection to the intenet on my` PC (with a working internet connection)

Krümel

I playing long time the game on my pc. On the weekend i installed the APP on my Mobile. After i done these i get on my PC with a working internet connection the error

No connection to the internet. I'am also not able to connect to my King account it says : Verbindungsfehler. I have no facebook account.

QueenB

Welcome to our Community @Krümel😃

May I ask if you're playing on Windows 10 app or is it the browser version on Facebook you're playing on? You mentioned that you installed the game on your mobile? Is this an Apple or Android device?

Krümel

Window 10 App

Mobile Phone newest Andorid Device on Samsung 10e

sexyme_36

Im playing on my mobile and im trying to connect to the kingdom to play where i left off and its telling me no internet connection and i do have a strong connection so now i cant sign in and i have to start playing all the way from the beginning 

Krümel

Seems like the same problem. What is with connectivity over all devices?

sexyme_36

Ikr this is irra

_Elsa_

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

If you are getting the no Internet connection on your mobile device the only solution is to uninstall and reinstall the game app but please be aware that if you do this you will lose all lives and boosters.