No internet connection

adrinamadatyan

none of my king games will connect to the internet since last night.  Playing them on my iPhone. Tried with WiFi and without. 

QueenB

Hi @adrinamadatyan!

Sounds like there might either be an issue with your device or internet connection as all our games are connecting fine so there are no issues from ours side 🤔

Have you tried restarting your device? If yes and the issue is persisting, try the following:

- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to FacebooKing account so your progress can sync.

Hope this helps  

QueenB

Hi @adrinamadatyan!

Sounds like there might either be an issue with your device or internet connection as all our games are connecting fine so there are no issues from ours side 🤔

Have you tried restarting your device? If yes and the issue is persisting, try the following:

- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to FacebooKing account so your progress can sync.

Hope this helps  

adrinamadatyan

Thanks!  I uninstalled clll the games and reinstalled and it fixed the issue.  Ended up losing some of my boosters though

QueenB

I've added something in your Soda game 😉

adrinamadatyan

You are amazing!  Thank you very much!

aquajack

Had the no internet connection for last week although internet was fine on everything else. Uninstalled and reinstalled but took me back to game one. 4 yrs down the tubes. Think I’ll look for another game 👍

_Elsa_

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

@aquajack, we can help you get your progress back.  Please follow the steps here.