Where did my gold bars go?

bethfisher28

I just had 7 gold bars and I didn't use them. Now I opened the app again and it shows I have 0!

firebombmarkus

Hi @bethfisher28 and welcome to our adorable Community 😊 I am sorry this happened to you. You should never lose your gold bars unless you purchase something. It happens sometimes that players make a purchase accidentally. I will need your game ID so our CM can check out your account. If you don't know where to find it, follow the instructions on the link below.

https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

EvaMariaMesa

Hola, me han desaparecido 300 y pico de lingotes,¡¿como los recupero?!

firebombmarkus

Hi @EvaMariaMesa and welcome to our adorable Community 😊 Due to the rules of the Community we use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. Thank you for your understanding. Have a wonderful day 🤗

_Elsa_

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.