Hi @jaz71144 and @Mariedda, welcome to our community.
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here.
We always run contests so be sure to enter them for a chance to win gold bars.
Are you both playing the game through king.com because there are glitches there and the studio is trying to find a fix for them. Can you please the game elsewhere?