level 394

Susan_Martin

I am on level 394 however it will not open when I click on it I play on an Apple computer through facebook hope you can help me solve this problem

QueenB

Welcome to our Community @Susan_Martin 😃

Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

- http://www.mozilla.com/firefox/upgrade.html

- https://www.google.com/chrome/browser/desktop/index.html

- http://www.opera.com/computer

Note! If you're already playing in supported browser we still recommend trying another browser. 

Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.

Hope this helps

Susan_Martin

Hi thank you for your reply I have tried to clear cache (nothing happens) I clicked on link to change browser and did not get the same screen as you I clicked on Safari - preferences - general but got totally different from the screen in your shot I managedto get on to level 394 but now it is frozen on level 395, I have previously not had a problem loading this game 

_Elsa_

Hi @Susan_Martin, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.