level 394

Susan_MartinSusan_Martin Posts: 7
I am on level 394 however it will not open when I click on it I play on an Apple computer through facebook hope you can help me solve this problem

Answers

  • QueenBQueenB Posts: 1,352 Community Moderator
    Welcome to our Community @Susan_Martin 😃

    Have you tried clearing the cache of your browser or a different one? You can download them from the following links:

    - http://www.mozilla.com/firefox/upgrade.html

    - https://www.google.com/chrome/browser/desktop/index.html

    - http://www.opera.com/computer


    Note! If you're already playing in supported browser we still recommend trying another browser. 

    Now make sure that you clear the cache regularly: http://www.wikihow.com/Clear-Your-Browser%27s-Cache.


    Hope this helps :)



    Farm Heroes Saga - The studio is hunting for feedback, share yours here


  • Susan_MartinSusan_Martin Posts: 7
    Hi thank you for your reply I have tried to clear cache (nothing happens) I clicked on link to change browser and did not get the same screen as you I clicked on Safari - preferences - general but got totally different from the screen in your shot I managedto get on to level 394 but now it is frozen on level 395, I have previously not had a problem loading this game 
  • ElsaElsa Posts: 18,658 Superstar
    Hi @Susan_Martin, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.
    You can find out more about our Superstars here

    ❤️  Please  take note that if you are playing your game on a mobile device all boosters and lives are saved to that device so that you can play the game when you are offline.  Please do not accumulate them because any updates, crashes or device changes can cause these items to be lost.

    ❤️ Newbies, this is for you!  Check out all the King game contests here

    ❤️ Please check out the stories that I created here.


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