Lost all my progress

carriec

was on level 2460,,, lost all progress,,, have followed all tips/ suggestions,,, progress still not restored 

QueenB

I'm sure we can get you back on track @carriec😉

What I need first, is your User ID which you can find here.

Thanks  

carriec

10779948748

carriec

How long does it take to get one’s progress restored? I posted my user ID

carriec

Guess I’ll delete the game! Progress was never restored 👍🏻

Elsa

Hi @carriec, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Please do not delete the game.  Management was extremely busy this week but I am going to tag @Xarly who is the community manager and when he gets in on Monday he will be notified and come here to help you.