Why does the game keep saying no internet connection when I clearly have internet connection.

Question

Having difficulty connecting to Facebook and collecting prizes as well as special games.

pamleber · Answer

I have deleted my account several times because it says no connection, but I do have connection, I love this game and don't want to quit playing so what's going on

Creative_Elsa · Answer

Hi @Adray, welcome to our community. 
I would like to take a moment to offer you a message for all newbies to
learn more about our community which you can find here. 
We always run contests so be sure to enter them for a chance to win gold bars.

Are you able to play the game?  Where are you playing it?  Computer or mobile?  Are you playing through Facebook or the Kingdom?