progress isn't shown

MamaShell

All my progress appears to be missing. I would like all my progress restored ASAP
I don't know how to do that and am asking for your help. Thank you!  

firebombmarkus

Hi @MamaShell and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the instructions on the link below and you will see how to get your progress back.

https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

Elsa

Hi @MamaShell,  welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Tree1128

My progress is missing 

firebombmarkus

Hi @Tree1128 and welcome to our adorable Community 😊 Can you tell me more details? Are you connected to a Facebook or a King account? What level were you on? And what caused your progress missing?

Tree1128

I need my progress level 2418 and connect it to my Facebook 

firebombmarkus

Hi again @Tree1128 Was your game connected to your King account? If so, please follow the link below to see how to get your progress back.

https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back