Golden bars

zile

I had 70bars just about 6 hours ago but now I have 0. How come? Yet I never even opted for using it

PummyRaj

Hello @zile, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!!  If you are sure you have not spent them for extra moves or lives, please provide your game user ID number for the team to look into your issue.  

Here is the link to find your ID number  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

** IF you tap on "Type your Comment" box located below, you will be able to write back :+1; 

Talk to you soon!  Have a great rest of the weekend!

linz

I lost my gold bar again and again. Please check why. Never use for extra lives. My id Linz Ibrahim.

PummyRaj

Hello @linz, Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear about the issue in your game!!  The ID you gave would be your "User Name"... what we need is your game ID Number, which can be found through this link  https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it/p1?new=1

** IF you are playing on PC through Facebook account, please let me know as the procedure will be a little different to find the ID!  

Looking forward to talk to you and assist you further!  Have a great rest of the day/evening!