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I got a new phone about 2 years ago and lost my daily log in of 445 I started over and I'm at 6

jts728
jts728 Posts: 3

Level 1

I got a new phone about 2 years ago and lost 445 days of log in,  I had to start over with my new phone and got up to 600 and something I just got a new phone 2 days ago I still have my account of 600 and something days but now my phone has taken me back to the 445 days that I originally lost can you help?  

Answers

  • QueenB
    QueenB Posts: 15,341
    Welcome to our Community @jts728 😃

    I'm afraid we don't have access to this feature as it's saved on the device itself so we're not able to restore it. This is not a feature that gets backed up so once lost, you'll have to start again.

    It can sometimes be reset with an update of either your device's operating system or of the game itself. The calendar can also start over again if you change the date and time or switch the time zone on your device, or, after many technical issues that can occur in the game or on the device you play on. 

    The value of the rewards will increase after day 7 so even though you need to start over or not be able to continue where you left off, you're still getting a free booster every day.

    Have a Sodalicious day :)


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