Help please

bainsey00

Yesterday bought the 3.99 package as I normally do it said purchase failed but the money has left my account Google play helped me with trouble shooting that didn't work either

firebombmarkus

Hi @bainsey00 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

firebombmarkus

You are welcome 😊 @bainsey00 Don't hesitate to ask if you need more help 😉

firebombmarkus

Hi @bainsey00 and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗

bainsey00

Thank you so much for your help really appreciate it x

firebombmarkus

You are welcome 😊 @bainsey00 Don't hesitate to ask if you need more help 😉