problem

KENNYNY

hello I make purchases of bullion ca valid but I do not receive anything it tells me error so please solve the problem!

Sukanta_Biswas

Hi @KENNYNY

Welcome, and thank you for becoming a member of the King Community! I will be very happy if I can help you.

We're very sorry for your problem😭 

Read here how you can get the refund.

https://community.king.com/en/candy-crush-soda-saga/discussion/246177/did-something-go-wrong-with-your-purchase

Even after doing this, if your problem is not resolved, please contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.