We would like to welcome you to the king community. Thank you so much for being willing to joining 😊
By the rules of the game you have lost your game progress because you didn't sync your game with an account. In this case I would like to ask you to contact us at Care.
Please contact customer care https://soporto.king.com/contact
They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it
Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.
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![Image: https://us.v-cdn.net/6030983/uploads/editor/rf/85b3pu11kr75.png](https://us.v-cdn.net/6030983/uploads/editor/rf/85b3pu11kr75.png)