Hi my game as gone back to level one and I don’t use Facebook. What can I do to get back to my level

olives

Lost levels

Sukanta_Biswas

Hi @olives
We would like to welcome you to the king community. Thank you so much for being willing to joining 😊

By the rules of the game you have lost your game progress because you didn't sync your game with an account. In this case I would like to ask you to contact us at Care. 

Please contact customer care https://soporto.king.com/contact

They want your game ID, So see here's how you get your game ID https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it

Fill all the boxes with tropic & sub- tropic, and wait for the answer from the customer care.