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50 gold bars

kileros1
kileros1 Posts: 16

Level 2

edited September 2019 in Support
When I logged into Candy Crush  I got a message saying that I'd get 50 gold bars today of I passed 20 levels by midnight 5 days ago. I passed 22 levels, but I didn't receive any gold bars for 5 days. Other players recived them 2 days ago.

In other topic where other players reported issue they received gold bars, but I didn’t yet. 

This is other player screenshot.

my game id 1494402460

Answers

  • Hi @kileros1 and welcome to our adorable Community 😊 I am sorry this happened to you. Thank you so much for the screenshot and your game ID. I will tag our CM @Xarly so he can take care of your case. Thank you for your understanding. Have a wonderful day 🤗
  • Xarly
    Xarly Posts: 2,509
    Hi @kileros1,

    Thanks for reaching out and sorry for the delay! We've manually fixed that and added them to your account.

    Hope you enjoy them!

    Cheers,
    Xarly
  • JuliannaMika
    JuliannaMika Posts: 14

    Level 2

    superasna gra ale malo zyc
  • Hi @JuliannaMika and welcome to our adorable Community 😊 Due to the rules of the Community we use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. Thank you for your understanding. Have a wonderful day 🤗

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