Gold bars

Cassie_Moxley

hi this not the first time but for some reason I click to collect gold bars and I get no gold bars!! This sucks that you are given a box to collect and then to not get them!!!! Starting to get upset. This round it’s now been 2 days I. A row no gold bars. Can you all fix this error and return my 6 gold bars please and then stop changing the code please

QueenB

Hi @Cassie_Moxley, welcome to our Community

Unfortunately we are unable to replace any items that has not been received so this must be reported to our Player Support team here. 

Please make sure you specify the feature/special event that did not pay out the rewards so Support can report this to the studio.

Thanks