issue with store???

kyie89

I have paid for a pack and bot recieved it it's taken money out of my account and said there is an issue with the store. it's not the 1st time this has happened. I would like my pack or my money back??

QueenB

Oh no, sorry to hear about this @kyie89😱

We don't handle purchases in the Community but not to worry as I will guide you through to Support. 

Contact our Player Support team here.

Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

Include your Game ID on the message - This link will help you find it.

Note! It can take up to 72h before receiving a reply.

Hope this helps