A week ago the screen went black,

charlie57

 A week ago the screen went black, I would like an answer to the problem, can it be solved? Or two years of game were lost?

QueenB

Welcome to our Community @charlie57


Looks like you've missed this thread. 

It seems that we have a slight technical issue with our game which is unfortunately impacting your game play.

Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible.

Please note that until this is fixed you will probably still encounter the same issue if you continue playing the game.

If you’re unable to enjoy the game until the fix is in place, I’d encourage you to explore our other games in the meantime, where you can get some great fun challenges while you wait! 

Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

QueenB

Welcome to our Community @charlie57


Looks like you've missed this thread. 

It seems that we have a slight technical issue with our game which is unfortunately impacting your game play.

Rest assured however that our developers are already aware of this and are working hard to find a resolution as quickly as possible.

Please note that until this is fixed you will probably still encounter the same issue if you continue playing the game.

If you’re unable to enjoy the game until the fix is in place, I’d encourage you to explore our other games in the meantime, where you can get some great fun challenges while you wait! 

Apologies for the inconvenience caused and thanks for your patience while we look into this 😉

GINALAJOIE

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(Edit: unsupported language)

PummyRaj

Hello @GINALAJOIE Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to say that the Community supports English language ONLY for everybody to understand better.  Please post again in English!  

Thank you & have a nice day/evening!

charlie57

It is a shame, more than a month ago that the screen is black, they say they will solve it and it is a lie, they are pathetic !!!