can't load game

jean1186

Why can't I load my game on my phone it keeps saying candy crush soda has stopped? 

Xarly

Hi @jean1186,

There isn't any known general issue with the game on a mobile device. Can you please send a screenshot and let us know which device you're working on? That way we will be able to assist you better.

Cheers,
Xarly

jean1186

 Its on android. I can't  send a screenshot it always say candy crush has stopped