Can I play candy crush soda on my samsung and pc with same king account?

Dekel

Hello it's me again
Two weeks ago I just got my levels again on my king account on my phone thanks for @Elsa @QueenB.
But when I try to re-enter on my pc, when I had internet on and working it says that it has problem with the connection. I was playing a long time on it so I don't know what IS the problem.

 So... could you please help again?

0823217754

Thank you for registering me

0823217754

I hope that the family will have good friends and advice.

queen_candy61whester

I playing telephone and pc.

Dekel

@Elsa ? @QueenB ?

Dekel

Elsa

Hi @Dekel sorry to hear that the problem has come back again.  I will tag @QueenB because she was able to help you the last time.  If she is not responding right away that's because they have a lot of office meetings going on right now.

QueenB

Thanks for the heads up @Elsa👍

@Dekel, I checked your account and I can see that the game is connected to our server so it looks good. Are you having trouble syncing the game, or sending/receiving lives? Is your profile picture missing?

Dekel

The account is working. On my phone. But I try to connect with the account also to my computer. But it sends the message above. I don't know why

Dekel

Well. It worked. I can play on my computer. But not from the same level as on my phone... help?

Elsa

On your computer are you playing on king.com?  It should sync with your phone.  Let's see if @QueenB has a solution to this?

QueenB

@Dekel, can I have a screenshot from your game on Facebook so I can see the current level? I need to see your profile picture and which level it is at right now.

Thanks  

Dekel

Ok. I don't have Facebook account but the level is not matter. I try to connect either phone and pc but it doesn't sync. I playing a week in my phone with full internet and so in my PC. But it says that the internet connection was failed with no reason. I just want both devices sync about progress and so I could get stuff

Dekel

Also the pc disconnect from the account automatically. Don't know why...