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Why does Candy Crush Soda Saga keep telling me that it's not connected to the internet?

Carrie_Ray_BanksCarrie_Ray_Banks Posts: 1 Newbie
in Support
Candy Crush Soda Saga keeps telling me that it's not connected to the internet, but I am connected to the internet.  This seems to happen when I complete a tile in the game to get power ups.  
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Answers

  • SherrieSherrie Posts: 1 Newbie
    This is happening to me too. No idea why. I have a iphone7. Driving me nuts!
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  • LindaSioux7LindaSioux7 Posts: 1 Newbie
    The same here.  Where are the solutions to this problem located? 
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  • Harleygirl27Harleygirl27 Posts: 1 Newbie
    Happening  to me to so annoying!!! 
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  • king13king13 Posts: 3 Newbie
    Same here
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  • QueenBQueenB Posts: 6,944 Community Manager
    OK guys, just to be clear, you all get the "internet error message" when trying to access a tile om Mr. Toffee's Fair? 

    If yes, could you guys please grab a screenshot next time you get the error message and provide your User ID so I can report this to the Studio?

    For any guidance, please visit this useful website: www.take-a-screenshot.org

    Thanks guys :) 



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