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🐝🍯 Bee Season has arrived in Soda!
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Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Purchased and then no more levels
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Vstepp1812
Posts: 1 Newbie
in Support
I purchased the 99.99 package of coins, helps, etc... I got through about 5 levels when I realized that more levels are under construction. With my purchase I received 72 hours for helps, and 24 hours for unlimited lives. I was unable to use a majority of that. How do I get a refund or make sure it is still there when new levels are available. Obviously I'm a loyal customer. I've played ALL the levels and by helps ALL the time! :-)
Answers
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Welcome to our Community @Vstepp1812 🤗
We don't handle purchases in the Community. Not to worry as I will guide you through to Support. Contact our Player Support team here.
Under topic select: Problems with Purchases and then under subtopic: Payment Queries.
Include your Game ID on the message - This link will help you find it.
Note! It can take up to 72h before receiving a reply.
Hope this helps