Purchased and then no more levels

Vstepp1812Vstepp1812 Posts: 1
I purchased the 99.99 package of coins, helps, etc...  I got through about 5 levels when I realized that more levels are under construction.  With my purchase I received 72 hours for helps, and 24 hours for unlimited lives.  I was unable to use a majority of that.  How do I get a refund or make sure it is still there when new levels are available.  Obviously I'm a loyal customer.  I've played ALL the levels and by helps ALL the time!  :-)

Answers

  • QueenBQueenB Posts: 2,790 Community Moderator
    Welcome to our Community @Vstepp1812 🤗

    We don't handle purchases in the Community. Not to worry as I will guide you through to Support. Contact our Player Support team here.

    Under topic select: Problems with Purchases and then under subtopic: Payment Queries. 

    Include your Game ID on the message - This link will help you find it.

    Note! It can take up to 72h before receiving a reply.


    Hope this helps :) 



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