Connection and progression problems

dansq

Hi, im at level 1439 and i bought a new tablet. When i try to put the game at the same level i am, it only brings ms to level 944. Plus it seems im not connected cause i cant send or ask for life .

QueenB

Hi @dansq!

If you still have access to the game on your old device, can you make sure that one is connected to Facebook? Once you've confirmed the game is connected, reconnect the game from your new device to Facebook and see if it syncs.

If not, can you please get back to me with the User ID from your new device? This link will help you find it.

Thanks  

Elsa

Hi @dansq, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.