Over 300 lollipop hammers missing.

razadaza

Last week I had over 300 lollipop hammers today I logged into my game and it showed I only had one lollipop hammer. This is the second time in the last 6 months this has happened. 

QueenB

We're truly sorry to hear about this @razadaza

Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.

It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the gameplay. But don’t worry, there are many ways to win more Boosters in the game!

We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.

Elsa

Hi @razadaza, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.