Gold bars

luraloo

it seems I have lost all of the gold bars I have wine from the races. I have not purchased anything that I am aware of with them so they should still be there

PummyRaj

Hello @luraloo Hearty Welcome to the Candy Soda section of our friendly King Community  

I am sorry to hear that you have lost all the Gold Bars from your game!!  Please post your game user ID number with the help of This LINK.

Once you post your ID, I will escalate this issue to our Soda Community In-charge, so that they can look into it and assist you with it      

Please post back by tapping on "Type your Comment" box located below.  

Hope everything works out and you get back your GB back!  Have a great rest of the day/eveing!

Chryss

**Edit by CM: Unsupported language**

QueenB

Welcome to our Community @Chryss  🤗

Sorry, but we only use English on the King Community, to make sure that everyone understands and can be understood. 

Please feel free to re-post your question in English and one of our members will be happy to help you.

Thanks for your understanding and have a lovely day

QueenB

@luraloo

Unfortunately, we are unable to replace any items that have not been received so this must be reported to our Player Support team here. 

Please make sure you specify the feature/special event that did not pay out the rewards so Support can report this to the studio.

Thanks  

luraloo

Thanks for the info. The link to support in your response is not working. If it matters, my # is 7154114971.

saibhavani

My piggy bank is full i am in confusion that i have to pay the amount or the amount will be credited to my account

PummyRaj

Hello @saibhavani Hearty Welcome to the Candy Soda section of our friendly King Community

When your Piggy Bank is full, what it means is --> You can buy those Gold Bars for the discounted priced amount that was shown to you.  If you want to buy the Gold Bars with different package, it could be more costly  

Hope this clarifies!  Please post back if you have further questions  

Thank you for posting in the Community!  Have a great rest of the day/evening!

luraloo

Hh

QueenB

Sorry about the link @luraloo, try this one: https://soporto.king.com/contact

Elsa

Hi guys, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.