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Accidental purchase.

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rpatterson
rpatterson Posts: 1 Newbie
I accidentally purchased 5 lifes with my gold can you please take back the life's and return my gold. I will not play again until I hear from you.

Best Answer

  • PummyRaj
    PummyRaj Posts: 33,328 Candy Moderator
    Answer ✓
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    Hello @rpatterson Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you have accidentally purchased those lives!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

    Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact  
    ** While filling out, enter the TOPIC as "Problems with Purchase";
    and the SUB-TOPIC as "Accidental Purchase"; 
    Explain briefly about the issue and Submit the form.
    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening!

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)

Answers

  • PummyRaj
    PummyRaj Posts: 33,328 Candy Moderator
    Answer ✓
    Options
    Hello @rpatterson Hearty Welcome to the Candy Soda section of our friendly King Community :) 

    I am sorry to hear that you have accidentally purchased those lives!!  This King Community does not deal with the Purchase issues as the query includes your personal details! 

    Hence, I would suggest you to contact the King Support team through this link: https://soporto.king.com/contact  
    ** While filling out, enter the TOPIC as "Problems with Purchase";
    and the SUB-TOPIC as "Accidental Purchase"; 
    Explain briefly about the issue and Submit the form.
    NOTE:  Along with above details, make sure to enter the Game Name correctly!

    After sending the complaint, you will be receiving an automated email as acknowledgement.  If you have not heard from them within 3 days, send a reply to the same email you have received. 

    Hoping for the Best!  Have a great rest of the day/evening!

    ** Please post back if you need further assistance by tapping on "Type your Comment" box located below =)
  • _Elsa_
    _Elsa_ Posts: 36,695 Sweet Legend
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    Hi @rpatterson, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Hey! Would you like to give us your opinion?