What's happening in Soda in April? 🐣✨
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐰🥚 Topsy Turvy Season in Candy Crush Soda is here!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Lost my progress- can this please be fixed?
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Answers
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Hi @sscar and welcome to our adorable Community 😊 Was your game connected to a King account? Please follow the steps on the link below and you will see how to get your progress back.
https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
I hope this will help you. Let me know if you need assistance. Have a wonderful day 🤗 -
@sscar I will have to ask you to fill in the support form here https://soporto.king.com/contact
Fill in all the required information and make sure you are choosing the correct topic (Problems with my game) and subtopic (Game didn't save). Once you fill it in you will receive an automated email message. You have to reply to that message and explain your issue in order for the team to reach you. If you don't reply, they won't reach you at all.
To look into your account they will need your game ID. If you don't know where to find it, follow the instructions on the link below.
https://community.king.com/en/candy-crush-soda-saga/discussion/247075/what-is-my-user-id-and-where-can-i-find-it
I hope this will help you. Have a wonderful day 🤗 -