I’m having issues with the game saying I have no internet connection when it’s not true

heidilynntitus

heidilynntitus

It won’t let me contact the piggy bank nor go claim my gifts at mr toffees fair it says sorry no internet connection 

PummyRaj

Hello @heidilynntitus Hearty Welcome to the Candy Soda section of our friendly King Community  

I am very sorry to hear about the issue in your game!!  Yes, it is true that even-though one particular game App says "No Internet", all other Apps and games that need internet works fine without any issue!!  

Unfortunately, we do not know the reason for it... and the ONLY remedy for us that's left is to delete & reinstall that particular App.  This happened with my Farm Heroes game a while ago, and I did the same.  Now, my game works fine without any interruptions & issues!  

But, only side-affect with following step is, we loose all our saved Lollipops and boosters from the game and they will not be reimbursed by the King team UNLESS you have purchased them with real money!  So, if you are OK with loosing your boosters, please go ahead and reinstall your Soda game App! 

Hope I have not confused you!  Please let me know if you need further clarification or assistance. 

Hope everything works out and you will be able to play your game again and have fun! 

Have a great rest of the day/evening! 

Elsa

Hi @heidilynntitus, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.