Refund on a item I did not use

DENZIL12

I paid £3:99 for extra lives that did not work so I tried again and was charged twice please refund my money or give me the extra lives I wanted. 

QueenB

Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to Support. 

Contact our Player Support team here.

Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

Include your Game ID on the message - This link will help you find it.

Note! It can take up to 72h before receiving a reply.

Hope this helps