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I didn't get my package

Answers

  • QueenBQueenB Posts: 6,944 Community Manager

    Welcome to our Community @bbchair62 :)


    Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to Support.ย 

    Contact our Player Support team here.

    Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

    Include your Game ID on the message - This link will help you find it.

    Note! It can take up to 72h before receiving a reply.


    Hope this helps :)ย 




    ๐Ÿฌ Play Candy Crush Sagaย  ๐Ÿญย Play Candy Crush Soda Sagaย  ย ๐Ÿ‘ซPlay Candy Crush Friends Saga

    ๐Ÿคผโ€โ™€๏ธ Play Candy Crush Jelly Sagaย  ย  ย  ๐Ÿ‘ฉโ€๐ŸŒพ ๐Ÿ“Play Farm Heroes Sagaย 



  • Hey! Would you like to give us your opinion?

  • oredwineoredwine Posts: 1 Newbie
    I don't get my package I paid for I need to know why
  • QueenBQueenB Posts: 6,944 Community Manager
    Welcome to our Community @oredwine :)

    As mentioned above, we do not handle purchases through this channel so we can't answer that question. Have you contacted Player Support as instructed above?ย 



    ๐Ÿฌ Play Candy Crush Sagaย  ๐Ÿญย Play Candy Crush Soda Sagaย  ย ๐Ÿ‘ซPlay Candy Crush Friends Saga

    ๐Ÿคผโ€โ™€๏ธ Play Candy Crush Jelly Sagaย  ย  ย  ๐Ÿ‘ฉโ€๐ŸŒพ ๐Ÿ“Play Farm Heroes Sagaย 



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