I didn't get my package

bbchair62

I didn't get my package

QueenB

Welcome to our Community @bbchair62

Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to Support. 

Contact our Player Support team here.

Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

Include your Game ID on the message - This link will help you find it.

Note! It can take up to 72h before receiving a reply.

Hope this helps  

oredwine

I don't get my package I paid for I need to know why

QueenB

Welcome to our Community @oredwine

As mentioned above, we do not handle purchases through this channel so we can't answer that question. Have you contacted Player Support as instructed above?