Non-Saved or Non-Sync Levels between Phone & iPad

siaw9866

Why is my iPad not connected to the correct level?  I'm now at Level 1928 but iPad is at Level 1 after I didn't play for few days.  Please advise & help to re-connect back to current levels.

_Elsa_

Hi @siaw9866, welcome to our community.  I would like to take a moment to offer you a message for all newbies to learn more about our community which you can find here.  We always run contests so be sure to enter them for a chance to win gold bars.

Which platform are you using?  Facebook or the Kingdom?  Were they synced before?  Since it's a couple of days ago that you wrote this, has it now returned or do you still need help?

siaw9866

Hi Elsa, thank you for your respond.  I cannot remember whether I'm using Facebook or the Kingdom, but most likely is the Kingdom as my games in Facebook are at different levels.  Both my phones & iPad are synced all this while, I do not have problem with my phones as both are synced till today.  My iPad was "reversed" to Level 1 after I stopped connecting for few days, when I wanted to re-connect one day, the game prompted me to login to Facebook in order to sync but eventually the problem occurred.  Thank you for your advice.

_Elsa_

Log out of Facebook and see if you can log into your King account. Then let me know where your progress is.