Games/ Candy Crush Soda Saga/ Support
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Money is debit from my account but I haven't received any goldbars

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  • Hey! Would you like to give us your opinion?

  • KRISHYUVEE2212KRISHYUVEE2212 Posts: 3 Newbie
    Accepted Answer
    Money is debit from my account but I haven't received any goldbars 
    Accepted Answer
    Flag · Helpful Woah! Sweet Love Haha
  • KRISHYUVEE2212KRISHYUVEE2212 Posts: 3 Newbie
    Money is debit 2 times
    Flag · Helpful Woah! Sweet Love Haha
  • QueenBQueenB Posts: 6,944 Community Manager
    Welcome to our Community @KRISHYUVEE2212!

    Sorry to hear about this but we don't handle purchases in the Community. Not to worry as I will guide you through to Support. 

    Contact our Player Support team here.

    Under topic select: Problems with Purchases and then under subtopic: Purchased item not received.

    Include your Game ID on the message - This link will help you find it.

    Note! It can take up to 72h before receiving a reply.


    Hope this helps :) 




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    Flag · Helpful Woah! Sweet Love Haha
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