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Winning 3 episode races - 50 gold bars

stumbeano
stumbeano Posts: 5

Level 2
in Contests
I had an alert when I opened Candy Crush Soda about if I won 3 episode races I would get 50 gold bars. I had already won 2 races and it showed I only had one more to win. I won that race today but did not receive the 50 gold bars?

Answers

  • firebombmarkus
    firebombmarkus Posts: 13,110
    Hi @stumbeano and welcome to our adorable Community 😊 I am so sorry this has happened to you and I completely understand the way you feel. I will ask you kindly to click on the Contact Us link at the bottom of the page. If your browser is in the English language you will be redirected to a bot to help you with your issue.

    If your browser is in any other language, you will have a support form to fill in and contact the team. If so, fill in all the blank spaces and make sure you are choosing the correct topic (Problems with my game) and subtopic (Prize not received). Once you fill it in, you will receive an automated email message. You need to reply to that message and explain your issue. If you don't reply to it, they won't reach you at all.

    Please let me know if you need assistance with any of these. Thank you for your understanding. Have a wonderful day 🤗
  • LizzyLemondrop
    LizzyLemondrop Posts: 805
    I personally have not seen this feature. Hope you get your Gold Bars! :)

Hey! Would you like to give us your opinion?

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