Lost all special candies

CrisbaicoieanuCrisbaicoieanu Posts: 2
edited November 12 in Support
Hi team

I recenly changed my device and I've lost all the special candies of Candy Crush Friends and Soda Saga.
Account email:**Edit by CM: removed personal info**

Thank you

Answers

  • QueenBQueenB Posts: 3,101 Community Moderator
    Welcome to our Community @Crisbaicoieanu 😉

    We completely understand your disappointment at losing Boosters


    Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. This also means that if you delete and reinstall the game, then Boosters can be lost.

    It’s best not to store too many Boosters on your device, as there is a chance they may be lost, or affect the gameplay. But don’t worry, there are many ways to win more Boosters in the game!

    We do not replace items that have not been purchased but if you have however lost purchased items, please report this to our Player Support team here, so they can help.



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