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🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
Log in with facebook on my Iphone X not working
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Johnnydetails
Posts: 1 Newbie
in Support
Trying to link my game with facebook wont work on my phone. It says it's linked, shows my name but my profile pic dosn't show up and all my progress is gone. I can connect on computer and even connected on an old phone I have laying around.. I have deleted and reinstalled both facebook and Candy Crush on my phone. Nothing...Please help
Answers
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Are you still having issues synching your game @Johnnydetails?
If yes, can you try the following on your iPhone X:
- Disconnect the game from Facebook/King account (if connected).
- Delete Facebook App if you have it installed.
- Clear cache from your Safari: http://www.imore.com/how-clear-stored-website-data-ios-7-safari (Super Important).
- Restart the device and try connecting the game back to Facebook/King account so your progress can sync.
Hope this does the trick