About being logged in

Shannaboo

How come almost everytime I reach my goal and I am owed a prize from the gumball machine it says I'm not logged in try again later.  But on the home page says I'm logged in with Facebook and my phone has great signal. Also at times right when I'm about to bet a hard leave the game will just shut off and I lose a life and my leave bonuses? This has went on for years I thought it was my phone but I've come to realize it is on y'all's end. Because I have talked with at least  76 people on Facebook and home , and all have experienced the same problem 

Sukanta_Biswas

Hi @Shannaboo
We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.

I need some information to answer you, Please help me with the information.

What device are you using for the game?

What your Game app version?
Is your Avatar and Gold bars in the right place?

Let me know, I'll ask you to do some troubleshooting checks.