What's happening in Soda in May? 🐝🧸
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
🐝🍯 Bee Season has arrived in Soda!
🏢👀 Have a behind the scenes look at the King offices!
Give feedback on topics!
🏴☠️🎨✨ Shipmates has received a makeover!
🚪✨ A new test appears!
What happened to my level?! 😭
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Best Answers
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Hello @SharonR Hearty Welcome to the Candy Soda section of our friendly King Community
I am sorry to hear about the issue in your game! Please follow this link to restore your level progress https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
1) If you have already saved your game before through Facebook or Kingdom account, follow the suggestions in "Problems with retrieving Saved game";
2) If you have not saved your game till now, follow the steps in the section part "Didn't save the game, is it too late"! With this step, the "Player Support Team" will be able to retrieve your game progress. But, please note that they can restore all those levels with only 2 stars, but cannot give the highest scores that you have previously achieved in the levels! Hope this made sense and clarifies!
Please post back and let us know how it went and also if you need further assistance.
** IF you tap on "Type your Comment" box located below, you will be able to write back
Hope everything works out fine! Have a great rest of the day/evening!
Answers
-
Hello @SharonR Hearty Welcome to the Candy Soda section of our friendly King Community
I am sorry to hear about the issue in your game! Please follow this link to restore your level progress https://community.king.com/en/candy-crush-soda-saga/discussion/244246/how-to-get-your-level-and-progress-back
1) If you have already saved your game before through Facebook or Kingdom account, follow the suggestions in "Problems with retrieving Saved game";
2) If you have not saved your game till now, follow the steps in the section part "Didn't save the game, is it too late"! With this step, the "Player Support Team" will be able to retrieve your game progress. But, please note that they can restore all those levels with only 2 stars, but cannot give the highest scores that you have previously achieved in the levels! Hope this made sense and clarifies!
Please post back and let us know how it went and also if you need further assistance.
** IF you tap on "Type your Comment" box located below, you will be able to write back
Hope everything works out fine! Have a great rest of the day/evening!