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Unable to connect to Internet

shiraekoshiraeko Posts: 1 Newbie
in Support
I have done all the suggestions. My iPhone is up to date I am connected to wifi my Apple ID is good still unable to connect or purchase lives 
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Answers

  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    Hi @shiraeko
    We warmly welcome you to the Friendly King Community's Candy Crush Soda Saga forum.🤗

    I'm sorry for your problem, show me a screenshot of the problem you're experiencing while trying to connect the game to the server. For instructions on how to take a screenshot please visit here. 
    What device you're using for this game?
    What is your Game version?
    Let me know, I'll ask you to do some troubleshooting checks.

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

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  • Hey! Would you like to give us your opinion?

  • AlbachiarettaAlbachiaretta Posts: 1 Newbie
    edited November 2019
    **Edit by CM: Unsupported language**
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  • Sukanta_BiswasSukanta_Biswas Posts: 20,086 Candy Moderator
    Albachiaretta said:
    Scrivi il tuo commento
    You can only use the English language according to the Community Guidelines. This attempt for someone who can understand each other or explain their problems to others.You can use Google Translate to change the language.😉😉

    Have you passed 1000 levels in Candy Crush Saga?
    Collect your badge from HERE.

    Flag · Helpful Woah! Sweet Love Haha
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