Two accounts merged

King_admin

This discussion was created from comments split from: Account merged.

keshavs

I have problem with my King Account.

1.My Account Accidentally Merged with Another Email Account & I lost my All Rewards including

Lollipop Hammer = 23

Free Switch = 11+, on Candy Crush Soda Saga

& Also lost Weekly Race Rewards on *** & this account now Connected to another Email ***

2. When i log into my account on Game ID 11137425046 & Changing something on this that will change & affect on this email Game ID 11743362775

This Two Email Account Accidentally connected with each other, please remove the Connection between this 2 Account & Separate this Account like before had. This same problem happening in Candy Crush Saga & Soda Saga

My Gamer ID : 11137425046

(EDITED by CM - Personal information) 

Crazy Cat Lad

Hi @veersquad !

I moved your comment to the Candy Soda Support pages since you play that game.

Two game accounts cannot be separated after they have been merged I'm afraid. If this happened, then you will need to create a new account with another email if you want also play on an separate account.

If you lost any purchased Boosters, then please email Player Support from the game's Settings and Help Center to get them replaced. Please note that free items do not get compensated or refunded.

keshavs

Alright

tratelqalam

Please send your ID, your ID number and e-mail to technical support to fix your situation

UNCR_CANDY

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/943744#Comment_943744

Same bro.. I also lost my boosters and decreased level from 9865 to 3050-3060 something. :(