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are you having problems , i cant collect reward for the paint

lisacoombe1976
lisacoombe1976 Posts: 4

Level 1

I cant collect the reward for the paint collection

Best Answer

Answers

  • Spinnifix
    Spinnifix Posts: 25,429

    Hello and welcome to our beautiful community


    Could you please explain what you mean? Then I could help you better!


    Thank you


    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



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    I wish you a nice day & have fun 😊 I am always available for questions and help.


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  • Werner_Cichy
    Werner_Cichy Posts: 30,182
    edited October 2020

    @lisacoombe1976

    Welcome to the King Community !

    This event is constantly being changed because there are some errors in it. Post your experience here

    in this link


  • lisacoombe1976
    lisacoombe1976 Posts: 4

    Level 1

    The repaint candy town event I have done all the missions and it wont let me collect my reward

  • Diamond_Lim
    Diamond_Lim Posts: 168,481

    Welcome to Sweet King Community! 👑

    How about you tried to follow these troubleshooting steps of Crashing/Freezing issue/bug. (I hope haven't this happens! 😊) 

    You can click here if you have playing any device 👇and all of the supports solved by Community Team, then you can find and follow troubleshooting steps that I hope this helps. 😉

    Android

    iOS

    Kindle

    Windows mobile

    Computer

    ⚠️ NOTE ⚠️

    If you want to try uninstall and install steps, you have your gold bars are saved/transfered but all of the boosters have lost and some events will be reset and gone.

    If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

    Have a sodalicious day! 🥤

  • Freddy_
    Freddy_ Posts: 68,477

    @lisacoombe1976 Hi and welcome, there are a few people that have experienced this issue

    Please try checking your game is upto date and log out and restart your device, then log back in and see if it resolves your issue

    For any missing rewards please contact customer support from your game go to settings and send them an email and they should help you with this

    Hope this helps

  • aijaziqbal
    aijaziqbal Posts: 8,884
    Answer ✓

    Hi and welcome to the community.

    The only way to get your missing reward is through player support. Please go to settings of your game application and contact player support about this issue. By contacting direct will give access to the player support of the required game data and hopefully they will take a positive action in your favour.

    Stay safe and keep enjoying.😀

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