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I just purchased something on candy crush Saga and it has not loaded. I have receipt showing it was paid.
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Hi @kiacha I've already replied to another post of yours and one post is enough for the same problem😉
This post is being closed.
Thanks!
Hello @kiacha , Please try the standard trouble shooting - log out of the game, clear game cache, restart the device and log in to check if you received what you purchased for.Sometimes it just takes a while to show up in the game.
If that does not help please email Player support directly from the game.Go to the game settings > Help Center > Purchases & Gold Bars > Contact us and send them an email. They'l help you retrieve incomplete purchases.
