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Just completed a level in the bakery. Did not receive my reward. Didn't get one last cake but thought that I just didn't notice. My Avatar is my feet on a bright fotted rug
Hello @dok1 and welcome to Soda community!
I'm sorry to hear that. Please contact King Player Support to ask for a refund as this forum is not able to deal with compensations
How to contact King Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings (gear icon)- click "?" Icon- select any topic and subptopic- scroll down the page and click "contact us". Select topic "events or features issues", select subtopic "I didn't receive my reward". Fill in the form and send.
Hope this helps π
I am not receiving the rewards from completing tiers of baking the cake. It gives me the rewards on tier 1 and 2 but none of the higher ones. This is very frustrating when I have used boosters thinking they would be replaced.
No reward for baking the first level of the cake
Hello @Shelleydale and welcome to Soda community π
Do you mean layers of the cake or actually levels? Rewards can be claimed after completing a layer (row of levels) π.
If you didn't get your prizes after finishing the cake, try to disconnect and reconnect to see if it helps:
*depending on the type of the device you can clear cookies/cache of your device or cache of Soda app directly (Android). More info here. Be careful not to click "clear data" which deletes your boosters
If the app still doesn't offer your earned prizes then please contact Player Support as only they can send you a refund.
I'm not sure why the second cake is missing but checking troubleshooting (steps listed above) is still the go-to procedure to check if the event is available. If it doesn't appear then the event might be temporarily missing from your game and that it's on the Game Studio side π
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Hi Soda fans! π Some players have reported seeing a profile picture they didnβt choose in Candy Crush Soda Saga. This is a known visual issue, and our team is already working on a fix. Whatβs happening? You may see a profile picture that isnβt yours You might not be able to change your avatar right now π‘ Good to know: Thisβ¦
π¨ Check the Help Center first! It's always up to date and available in 22 languages. Click here to go to the Help Center! π π How to fix common problems! Before you post, please follow these steps to fix many common issues: Restart: Force close apps and restart your device. Updates: Check that you have the latest game andβ¦
