Winner badges not being awarded.

Question

I am not receiving my winners badges when I win games in a row.

Nadia1770 · Answer

Sorry, what exactly are "Winner Badges" in Soda???

sab65 · Answer

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2153371#Comment_2153371

I have the Problem.. the 4 th Time in a Row now.. that I have all 3 Winner Badges.. but I don t get the Award for it? That s not funny.. why I m not getting the Price?

Pitty_Kitty · Answer

Hello @LeLeLion and welcome to Soda community!

Sorry to hear about this! This problem is under investigation, would you share more details to help the Game Studio?

* do you play on Soda app installed on your device? Or do you play on Facebook site?
* do you save your progress with a King account or Facebook account?
* what device do you use? (make and model)
* What is the latest update of operating system in your device? (Windows 10, Android 11, iOS 15.5?)
* what is the latest updated of Soda app installed on your device?
* what is your game user ID? To find your game user ID, click HERE

Thanks!🤗