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Not getting lolipops
Answers
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Hello @MichelleKurciviez welcome to Soda Community
Which lollipop do you mean? The pink regular one, the striped lollipop hammer or the supersonic lollipop π?
Do you mean you donβt receive them although you won them?
You can try the troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache ->Β not dataΒ Β that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.
Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not dataβοΈ)
Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data
Hope this helps.