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I had a problem with the game

iaruchy

I was playing, I had run out of moves and I decided to watch 3 advertising videos for more moves, everything was going well until the moment they had to give me the reward, the screen froze and it wouldn't let me select anything, the only solution was to exit the game, I lost lives, rewards and a match I was about to win, this is just a complaint, I don't want anything in return. I have proof of what happened, I hope they fix that

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Yosca

Hello @iaruchy welcome to Soda Community

I’m sorry to hear this. When viewing the ads, make sure that you don't close the ad before it ends as it may cause problems like freeze, black screen, etc.

Also check if your Internet connectivity is stable and check if the game needs to be updated.

I would suggest you contact King Player Support Team 👉 here. Describe briefly your complaint, and don’t forget to mention your Game ID, how to find: here