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Candy Crush Soda no internet

rachelbeebop
rachelbeebop Posts: 1

Level 1
in Off-Topic

I’ve been having issues with the game connecting to the internet, it’s not my phone as Candy Crush Saga is working perfectly. Anyone else having issues?

Comments

  • Yosca
    Yosca Posts: 17,878

    Hello @rachelbeebop

    I’m sorry to hear this. Please try troubleshooting: provided you saved your progress with a King account, log out of the game - clear the cache -> not data  that will delete your boosters - power off your device for at least 1 minute - restart your device - check for game and device updates - log back into the game. Also make sure you have at least 2GB free memory storage to run the game smoothly and try to connect to a WiFi connection instead of using cellular data.

    Clear cache in Android: go to settings - tap on apps - tap on candy crush soda - tap on storage - tap on clear cache (not data❗️)

    Clear cache in iOS: go to settings - tap on Safari - tap on Clear history and website data

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