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Attempting to login to the game with my king account, the game throws Ann error starting incorrect Email and password entered. It definitely is not, the WebSite allows me in just fine. Is there a step I'm missing? I've verified my email.
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Hello @Mosaku
thanks for the picture. Did you try to force close the app, clear cache* of the app, restart the device and try logging in again?
*it depends on on the type of the device. Read all details here.
If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters
If you own Apple mobile, visit Settings - Safari - Clear History and Website Data
If the problem still persists and you're 100% that credentials are correct then I advise to contact King Player Support from your Soda app and ask them to look into this. If need be they're able to reset your credentials to have access to the account again
How to contact Player Support from Soda app in mobile devices and Windows 10, 11 computers: launch soda app - visit settings- click "?" icon- visit "my game progress"- "how do I save progress"- scroll down the page and click "contact us". Fill in the form, explain your problem and send.
Let me know how it goes 🙂
No, it was more like this. But it should be the same login credentials as this website, right?
Hello @Mosaku and welcome to Soda community!
Is this the kind of message you see?
Nope
