Are anyone having trouble connecting to the internet on this game ?

Question

I’m having trouble with the connection

teasir · Answer

@ Pitty_Kitty,

Having the same issue as @Iamblesse

since Tuesday,

Pitty_Kitty · Answer

Hello @Imblessedtobehere  and welcome to Soda community

there's no issue in Soda that the community is aware of at the moment

Did you try troubleshooting steps to see if it helps?

* Do you read a connection error ("there was a connection errror, try again in a bit") when you visit profile settings in soda app? Let me know if yes or no

If you don't see it, please go ahead and:

* check for Soda and device updates
* check that your device has at least 2 GB of free storage
*  provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
* you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

Let me know if it works 🙂