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I got an orange loading screen but the game doesn't load, how can i get assistance?
I've cleared cookies and cache uninstall and re installed already. Thanks!
Hello!
The issue was reported. When there is an update you can find it 👉here
Hi thanks for your response.
Do you play via King or Facebook account?
I connect via Facebook
Which platform do you use? Browser or app?
App
What device do you play on? Make and model
Samsung S20 plus 5G
Which version Operating System do you have?
I'm not sure how to obtain this
Which version of the Soda app do you have?
1.234
What is your Game ID? Tap or click HERE how to find. Please note, if you play another King game ( e.g. Jelly, Friends, CCS etc) and you have no problems with it, you can fiID there just by following the steps.
1663876722
Many thanks again!
Samira
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Hello @SamiraC123 welcome to Soda CommunityÂ
I am sorry you have this experience. Since we see more reports, we want as much information as possible to forward, so can you please answer the following questions:
It would be very helpful to know these answers, thanks 🙂
