Weird Soda Cup leaderboard

MannyFae

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Can anyone explain, why with 927 points I am placed after player with 700 points?

Yosca

Hello @MannyFae

That is weird! I don’t have an explanation but will ask the CM about this. When I know more I'll get back to you.

Thanks for letting us know 🙂!

MannyFae

Here we go again...

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2552514#Comment_2552514

I reported it, so I will report again! Thanks!

MannyFae

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2552523#Comment_2552523

I hope this gets fixed, thank you!

Juno

i did not receive my rewards from soda cup why? I game first & received nothing can you explain why

MannyFae

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2553035#Comment_2553035

I didn't receive my reward for reaching platinum league too. I don't know what's wrong, sorry.

Yosca

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2553041#Comment_2553041

Hi @MannyFae

About not receiving the reward: I recommend to contact King Player Support; they can check your game 🙂

How to contact: 

• Tap on the blue gear
• Tap on the ? mark
• Tap on “Events”
• Tap on “Soda Cup”
• Scroll down to “Contact us”
• Select topic “Events or Features issues”
• Select subtopic “I didn’t receive my reward”
• Type your info and Submit 🙂

FluffyDinosaur

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2552514#Comment_2552514

Hi @MannyFae , we're investigating this. Would you be able to send us your playerID, you can find out how to find your ID here

MannyFae

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2554670#Comment_2554670

Hi @FluffyDinosaur, my ID is 13559850807.

FluffyDinosaur

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/2554677#Comment_2554677

Wow, thank you for the quick response! This is really helpful for us to investigate the issue further