i was one away from legendary wonder ball and it reset back to common

geminijewl

this is not the first time progress has been reset or taken away

Pitty_Kitty

Hello @geminijewl and welcome to Soda community!

Sorry to hear this happened.

Do you play Soda on multiple devices? Which ones? (make and model)

In meantime please check troubleshooting and let me know if Treasure Hunt keeps on resetting:

• check for Soda and device updates
• check that your device has at least 2 GB of free storage
• provided you have a King account to save your progress try to log out- close game - clear cache* - restart device - open game - log in and pass any level to make sure you reconnected to the server
• you might need to repeat the steps above 3-4 times

*it depends on on the type of the device. Read all details here.

If you own Android mobile, visit device Settings - Apps - Candy Crush Soda Saga - Storage - Clear Cache. Be careful not to click "clear data" which deletes your boosters

If you own Apple mobile, visit Settings - Safari - Clear History and Website Data

If you own a Kindle fire, check this out

it's not possible to do in Microsoft app on computer